Cancellation & Refund Policy

Access to DataBiz Academy is sold as a single, one-time payment for lifetime access — there is no recurring subscription and nothing that renews automatically. Because the Service provides immediate access to digital content, interactive SQL workspaces, and AI-driven simulations, all sales are final and non-refundable, as outlined below. Your purchase and use of the Service are also governed by our Terms of Service.

Digital Goods Exception (Israel). Under Section 14C of the Israeli Consumer Protection Law (5741-1981) and related regulations, the mandatory 14-day statutory cancellation right does not apply to transactions involving digital assets, software, or information that can be downloaded, consumed, or copied immediately upon purchase. By completing your checkout, you expressly agree to receive immediate access to the digital platform and acknowledge that you waive any statutory right of cancellation or refund once access is provided.

Purchases from the United States & International Jurisdictions. As permitted by applicable law (including US Federal and State consumer rules), all digital sales are final. We do not offer cooling-off windows or voluntary refunds for change of mind once purchase completion grants account access.

While our general policy is strictly non-refundable, we value your experience. If you encounter a technical issue that prevents you from accessing the Service, or if you believe you were billed in error:

• Contact us within 14 days of purchase at [email protected].
• Our team will review your account activity and work with you to resolve the technical issue.
• If we determine, in our sole discretion, that a technical error on our end cannot be resolved, we may process a full or partial refund on an exceptional basis.

In the rare event that an exceptional refund is approved:

• All refunds are processed directly by Lemon Squeezy, our merchant of record.
• Refunds are credited exclusively to the original payment method used at checkout.
• Once issued, the time it takes for funds to reflect in your account depends on your issuing bank or payment provider (typically 5–10 business days).

If you have a billing question or technical issue, please email us at [email protected] with:

• The email address associated with your account/purchase.
• Your order ID (provided in your receipt from Lemon Squeezy).
• A detailed description of the technical issue or billing inquiry.

We may update this policy from time to time. Any updates will be reflected by the “Last updated” date above. Changes will apply only to purchases made after the date of publication.

Questions about this policy can be sent to:

[email protected]